CUSTOMER
SERVICE
YOU CAN COUNT ON US
To help you find the right machine for you, install it properly, train your team, make sure all the necessary updates and maintenance are made, fix the simple and complex issues, ON TIME.
With offices in strategic cities around North America and an easy-to-reach team, WODICO will provide you with professional and efficient service when you need it.
On site support
and maintenance
Some of our machines are equipped with cameras that allow our team members to solve certain problems with you by videoconference.
Our machines are easy to maintain with universal parts and technicians accessible 7/7.
Set up
& Training
After carrying the installation of your new equipment, our experienced personnel will make sure your team is ready to use it safely and efficiently
Consultation Service
and Action Plan
Our engineers with a master’s degree in project management offer our customers a support service for the drafting of specifications, the identification of needs, the digitization of factory plans and various operation drawings. We establish a summary action plan for the development of a detailed Gantt chart for the achievement of your production objectives.
Warranty
We offer a one year warranty on our machinery (pièces et main d’oeuvre).